FAQ's My Order

 

Can I change or cancel my order?

Once your order is placed it is processed and ready to ship very quickly. If you email with any of your concerns, we will try and address it before it leaves the facility however we can’t guarantee that we can make any changes to it. 

Do you have a return policy?

If you are unhappy with your order in any way let us know and we can help! For damaged or defective products, please contact us as soon as possible so we can arrange a refund or new item for you.

What method of payments do you accept?

We accept all major credit cards, PayPal, Amazon Pay & Apple Pay

How is the sales tax calculated?

Sales tax is based on the shipping address you provide when you place an order. Federal and Provincial taxes will be charged accordingly.

What currency is the site in?

Prices are in Canadian dollars.

How does the exchange rate work?

At the checkout, you will be charged in Canadian dollars. Your local currency exchange rate will be applied by your credit card company when the payment is processed by them.